Roll Back Driver will revert any recent driver updates (if applicable), which probably won't have an effect if System Restore didn't work. Because this test reads every sector on the drive, the amount of time required will depend on. The Driver tab that appears in the Properties menu for each device in the Device Manager has a few other options. Long Generic Test scans the entire drive for defects. Instead, you may want to check the manufacturer's website for a specific driver for your external hard drive see our guide to updating Windows drivers for more help. However, this rarely finds a new driver for generic devices like flash drives. If that doesn't help, you can right-click on the affected device in the Device Manager and use the Update Driver button to install an updated driver. If the problem started recently, try running System Restore to roll back the changes. There are some more general steps you can take if those guides don't work for your issue, though driver problems can be tricky to fix. We've explored how to fix the "This Device Cannot Start (Code 10)" error as well as fixes for "Unknown USB Device", which provide good troubleshooting steps for driver issues.
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